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Privacy Policy

Privacy Policy

We respect your privacy and will take reasonable measures to protect it. Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorized or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as, but not limited to: your name and surname, physical address, cell phone number, email address and date of birth. Should your personal information change, please inform us and provide us with updates as soon as possible to enable us to update your personal information.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

The purposes for which we may use your personal information are as follows: (a) for the sale and delivery of items; (b) to contact you regarding current or new products or services (provided you have consented to receiving such marketing material); (c) to inform you of new features, special offers and promotional competitions (provided you have consented to receiving such marketing material); (d) to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us.

When you browse our store, we may automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Our website also makes use of cookies and Google Analytics.

A cookie is a small piece of data containing a sequence of characters that is sent to your computer when you browse a website. Every time you visit the website, the cookie allows that website to recognise your browser. Cookies were designed to store preferences and other information (such as items in a shopping cart). You may set your browser to refuse all cookies. Please note that some website features or services may not function properly without cookies.

Google Analytics is a service offered by Google that generates detailed statistics about a website's traffic and traffic sources and measures conversions and sales. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

We will be entitled to disclose your personal information to those of our employees and/or third party service providers who assist us to interact with you via our Website or email, for the sale of items or when delivering items to you.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, request a quote, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@vethyper.com or via registered mail: P.O. Box 306, Cornwall Hill, Irene, 0178, South Africa.

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service or to defend the rights or property of the Company.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

SECTION 6 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority of 18 (eighteen) years in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 7 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@vethyper.com or by registered mail at Vet Hyper (Pty) Ltd, P.O. Box 306, Cornwall Hill, Irene, 0178, South Africa.